Terms & Conditions

1. Booking & Payment
A non-refundable 50% deposit is required to secure any booking. No dates, services, or deliverables are confirmed until the deposit has been received and cleared.

The remaining balance is payable upon project completion and prior to the delivery of final assets, unless otherwise agreed in writing.

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2. Cancellations & Postponements
In the event of cancellation, the deposit remains non-refundable.

Postponements may be accommodated subject to availability. If rescheduled within a reasonable timeframe, the deposit may be transferred to a new date at the discretion of LightMill Productions.

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3. Late Payments
Late payments may result in delays in the delivery of final content and may incur interest in accordance with applicable South African legislation.

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4. Scope of Work & Revisions
Deliverables are as outlined in the approved quotation or invoice.

A limited number of revisions are included. Any additional revisions or changes outside of the agreed scope may be subject to additional charges.

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5. Ownership & Usage Rights
All content remains the property of LightMill Productions until full payment has been received.

Upon full payment, ownership of final approved content transfers to the client. LightMill Productions retains the right to use all content for portfolio, marketing, and promotional purposes unless otherwise agreed in writing.

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6. Liability
While every effort is made to deliver services to the highest standard, LightMill Productions shall not be held liable for any indirect or consequential loss, or for circumstances beyond reasonable control, including but not limited to weather conditions, delays, or third-party interference.

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7. Additional Costs
Any additional costs not included in the original quotation — including travel, accommodation, permits, or location fees — will be billed separately unless otherwise stated.

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8. Acceptance
Payment of the deposit constitutes acceptance of these Terms & Conditions.